Privacy Policy
Effective Date: 23 Feb 2025
Acumen Scents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, https://acumenscents.com (the "Site").
1. Information We Collect
We collect different types of information when you use our Site, including:
a. Personal Information You Provide
- Name
- Email address
- Billing and shipping address
- Payment details (processed securely via Shopify Payments, PayPal, or other third-party payment providers)
- Phone number
b. Automatically Collected Information
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Device information
- Cookies and tracking technologies (see "Cookies" section)
c. Information from Third Parties
We may receive information from marketing partners, social media platforms, and analytics providers.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about orders, products, and promotions
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal requirements
3. Sharing Your Information
We share your information with third parties only when necessary, including:
- Shopify (our e-commerce platform)
- Payment processors (e.g., PayPal, Stripe, Shopify Payments)
- Shipping carriers (e.g., USPS, UPS, FedEx)
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, such as remembering your cart and analyzing site traffic. You can adjust your browser settings to disable cookies, but some features of our Site may not function properly.
5. Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
- Accessing, updating, or deleting your information
- Opting out of marketing emails (via unsubscribe link)
- Requesting details about how we process your data
To exercise these rights, contact us at Info@acumenventuresllc.com.
6. Data Retention
We retain your personal information as long as necessary to provide our services and comply with legal obligations.
7. Security
We implement reasonable security measures to protect your information but cannot guarantee 100% security.
8. Children's Privacy
Our Site is not intended for individuals under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
- Business Name: Acumen Ventures
- Support Available: Monday - Saturday | 9:00 AM to 10:00 PM EST
- Operating Hours: Monday - Friday | 9:00 AM to 4:00 PM EST
- Contact Us: +1 980 203 7581
- Email: Info@acumenventuresllc.com
- Business Address: 82-68 Little Neck Pkwy, Glen Oaks, NY 11004, USA