Payment Policy

Effective Date: 23 Feb 2025

At Acumen Scents, we strive to provide a seamless and secure checkout experience. This Payment Policy outlines the accepted payment methods, billing terms, and other important details regarding transactions on our website, https://acumenscents.com.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • Wallet (Shop Pay)

All payments must be made in USD ($) unless stated otherwise.

2. Payment Processing

  • All transactions are securely processed using [Shopify Payments/Stripe/PayPal/etc.].
  • We do not store or have access to your payment details. Payments are handled by secure third-party processors.
  • You must provide accurate billing information to avoid delays or cancellations.

3. Order Verification & Fraud Prevention

  • Orders may be subject to manual verification to prevent fraudulent transactions.
  • If flagged for review, you may be required to provide additional identification before processing.
  • If we suspect fraud, we reserve the right to cancel the order and issue a refund.

4. Payment Issues & Declined Transactions

If your payment is declined:

  1. Check with your bank or card provider for authorization issues.
  2. Ensure your billing details match the information on file with your payment provider.
  3. Try an alternative payment method or contact us at Info@acumenventuresllc.com for assistance.

5. Taxes & Fees

  • Sales tax will be applied to orders as required by law based on your shipping address.
  • International customers are responsible for any customs duties, VAT, or import taxes imposed by their country.

6. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return Policy.
  • Chargebacks initiated fraudulently or without contacting us first may result in your account being restricted.

7. Subscription Payments (If applicable)

  • If you sign up for a subscription service, you agree to recurring charges until canceled.
  • You can manage or cancel subscriptions through your account settings or by contacting us at Info@acumenventuresllc.com.

8. Changes to This Policy

We may update this Payment Policy at any time. Changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Payment Policy or our data practices, please contact us at: